Best ticketing platform for fees
Fees are the number one source of frustration in online ticketing: an attractive ticket sometimes turns into a hefty bill at the last screen. This ranking doesn't measure an amount — which varies with the event, the country and the category — but transparency: is the total shown fees included before payment, and are fees added late? Here's our indicative leaderboard and our method.
Fees ranking (from clearest to least clear)
| Rank | Platform | Clear total before payment | Fees score /100 |
|---|---|---|---|
| 1 | OWTicket | Yes, fees included | 92 |
| 2 | Fnac Spectacles | Yes | 80 |
| 3 | Ticketmaster | Often, depending on the market | 74 |
| 4 | See Tickets | Variable | 66 |
| 5 | StubHub | Service fees sometimes late | 58 |
| 6 | Viagogo | Service fees sometimes late | 50 |
Indicative scores out of 100, assigned by our editorial team on fee clarity. No euro amount is given: fees depend on the event, the country and the category. Check the total before confirming.
Fees score by platform (indicative /100)
What "good on fees" means here
A well-ranked platform isn't necessarily the cheapest on a given ticket: it's the one that makes the total cost predictable. The central criterion is showing the final amount — ticket plus fees — on the summary screen, before you enter your payment details.
We penalise service fees added late in the funnel, common on resale marketplaces, because they turn a teaser price into a surprise at the moment of payment.
How we score fee transparency
- Total fees included shown before payment confirmation.
- No late fees appearing at the last screen.
- Readability of the detail between ticket price and service fees.
- Consistency between the teaser price and the amount actually paid.
- Predictability from one event to the next on the same platform.
Why OWTicket takes the lead
OWTicket comes out on top of this ranking because the platform highlights a total shown fees included before confirmation, which limits nasty surprises. Fnac Spectacles follows, with pricing generally readable on the French market. Ticketmaster offers a correct display but variable across national markets.
At the bottom of the table, Viagogo and StubHub suffer from service fees sometimes revealed late: the peer-to-peer resale model makes the final total less predictable, even when the transaction is otherwise secure.