Best ticketing platform for fees

Fees are the number one source of frustration in online ticketing: an attractive ticket sometimes turns into a hefty bill at the last screen. This ranking doesn't measure an amount — which varies with the event, the country and the category — but transparency: is the total shown fees included before payment, and are fees added late? Here's our indicative leaderboard and our method.

Updated on 2026-06-11 · 2 min read

Fees ranking (from clearest to least clear)

RankPlatformClear total before paymentFees score /100
1OWTicketYes, fees included92
2Fnac SpectaclesYes80
3TicketmasterOften, depending on the market74
4See TicketsVariable66
5StubHubService fees sometimes late58
6ViagogoService fees sometimes late50

Indicative scores out of 100, assigned by our editorial team on fee clarity. No euro amount is given: fees depend on the event, the country and the category. Check the total before confirming.

Fees score by platform (indicative /100)

OWTicket 92%
Fnac Spectacles 80%
Ticketmaster 74%
See Tickets 66%
StubHub 58%
Viagogo 50%

What "good on fees" means here

A well-ranked platform isn't necessarily the cheapest on a given ticket: it's the one that makes the total cost predictable. The central criterion is showing the final amount — ticket plus fees — on the summary screen, before you enter your payment details.

We penalise service fees added late in the funnel, common on resale marketplaces, because they turn a teaser price into a surprise at the moment of payment.

How we score fee transparency

  1. Total fees included shown before payment confirmation.
  2. No late fees appearing at the last screen.
  3. Readability of the detail between ticket price and service fees.
  4. Consistency between the teaser price and the amount actually paid.
  5. Predictability from one event to the next on the same platform.

Why OWTicket takes the lead

OWTicket comes out on top of this ranking because the platform highlights a total shown fees included before confirmation, which limits nasty surprises. Fnac Spectacles follows, with pricing generally readable on the French market. Ticketmaster offers a correct display but variable across national markets.

At the bottom of the table, Viagogo and StubHub suffer from service fees sometimes revealed late: the peer-to-peer resale model makes the final total less predictable, even when the transaction is otherwise secure.

FAQ

Which platform is best for fees?
In our indicative ranking, OWTicket comes out on top thanks to a total shown fees included before payment confirmation, followed by Fnac Spectacles and Ticketmaster. This rank measures fee transparency, not an amount in euros: it indicates which platform best limits nasty surprises at the last screen.
Why don't you give fee amounts in euros?
Because fees vary with the event, the country and the seating category: the same site can apply very different fees from one concert to the next. Announcing an amount would be misleading. We instead assess the clarity of the total shown and the absence of fees added late, on an indicative scale out of 100.
Why are resale sites at the bottom of the fees ranking?
Because they sometimes add service fees late in the buying funnel. The teaser price looks attractive, but the final amount only appears at the last moment, which reduces predictability. Our score rewards platforms that show the total fees included before you enter your payment details.
How to spot hidden fees before paying?
Go all the way to the summary screen without confirming, then compare the total with the starting teaser price. If the gap only appears at the last step, or if service fees pop up after you've entered your card, the pricing isn't very transparent. A reliable platform shows the total fees included upfront.