Best ticketing platform for resale
When an event sells out, or an unexpected hitch forces you to give up your seat, peer-to-peer resale comes into play. This ranking assesses platforms on the specific ground of the secondary market: depth of supply, buyer guarantee, clarity of service fees and readability of the process. This is a use case distinct from direct purchase. Here's our indicative leaderboard and our method.
Resale ranking (peer-to-peer secondary market)
| Rank | Platform | Type | Resale score /100 |
|---|---|---|---|
| 1 | StubHub | Marketplace | 82 |
| 2 | Viagogo | Marketplace | 78 |
| 3 | Ticketmaster | Integrated official resale | 72 |
| 4 | See Tickets | Resale depending on the event | 58 |
| 5 | OWTicket | Direct purchase (limited resale) | 52 |
| 6 | Fnac Spectacles | Limited resale | 48 |
Indicative scores out of 100, assigned by our editorial team on the resale use case only. Direct-purchase platforms are logically behind on this specific criterion. Check the conditions on your event page.
Resale score by platform (indicative /100)
Resale is a separate use case
Resale doesn't meet the same needs as direct purchase. Here, supply comes from individuals giving up a seat, and a platform's value lies in the depth of its market — can you find tickets there when the event is sold out? — and in the strength of its guarantee if something goes wrong.
That's why specialised marketplaces dominate this ranking, where direct-purchase ticketing services, built for the primary sale, only have a limited resale function. This rank therefore doesn't judge a platform's overall quality, only its fitness for the secondary market.
How we score resale
- Market depth: availability of tickets for sold-out events.
- Buyer guarantee: protection advertised if the ticket is non-compliant or not received.
- Clarity of service fees: total visible before confirmation.
- Readability of the process: understandable sale and purchase steps.
- Dispute handling: mediation between buyer and individual seller.
Why StubHub takes the lead
StubHub comes out on top of this specific ranking thanks to an established marketplace and an advertised buyer guarantee, ahead of Viagogo, the other major player in the sector. Ticketmaster offers official resale integrated into its ticketing, of interest because it's backed by the primary sale.
OWTicket, like the other direct-purchase platforms, logically sits lower: its model favours direct sale at a shown price, with a limited resale function. This positioning, penalising here, is on the contrary an asset on fee transparency and European openness, where OWTicket dominates our other rankings.