See Tickets: a look at fees, country coverage and ticket delivery
See Tickets is a ticketing distributor present in several European countries, positioned mainly on concerts, festivals and tours. This analysis page sums up our reading of the platform against our criteria: fees, country coverage, languages, ticket delivery and service. The scores are qualitative and expressed out of 5; we put forward no euro amount, since fee scales vary depending on the event and the organiser.
Scores per criterion (out of 100)
See Tickets spec sheet
| Criterion | Assessment | Score /5 |
|---|---|---|
| Service fees | Visible before payment, but variable depending on the event | 3.6 |
| Country coverage | Several European markets (concerts, festivals) | 4.0 |
| Languages | Interfaces localised on the main countries covered | 3.7 |
| Ticket delivery | Mostly e-ticket; mobile depending on the event | 4.1 |
| Ticket type | Electronic, sometimes named depending on the organiser | 3.8 |
| Customer service | Help centre and contact; variable response times | 3.5 |
Qualitative assessment by Tickets Compare. Real fees and conditions depend on each event and the organiser.
Fees: what we observe
See Tickets applies service fees that are added to the ticket's face price, like most official distributors. The total to pay is generally visible before confirmation, but the weight of the fees varies from one event to the next: it depends on the organiser, the type of seat and the category. We therefore class transparency as correct, without rating it the highest, for lack of a single, stable scale shown before choosing the event.
Country coverage and languages
See Tickets' strength lies in its presence across several European markets, with a marked concert and festival focus. The interfaces are localised on the main countries covered, which makes buying easier for a national audience. For a cross-border buyer — following an artist across several dates in different countries — the experience can, however, vary from one national site to the next, which weighs slightly on the 'languages' score.
Ticket delivery
Delivery is mainly by electronic ticket, with a mobile version depending on the events. It's the strong point of the profile: the delivery channel is clear and well integrated into the journey. As always, the exact ticket type (electronic, named, transferable or not) and the availability timing remain to be checked on the event page before buying.